i found the same issue you did. i found away around it..what you need to do is download the ringtone to your computer and then go http://rumkin.com/tools/sprint/ you will need to enter your 10-digit cell number create a name for the file and the upload the file. it will send you a text message and it will download like normal....i hope this helps.How do I download with my Sprint Rant?
I tried that for my phone (sprint rant) but I got a 906 error
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